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Business Central: Unapply Customer
Ledger Entries

In Microsoft’s ERP solution Dynamics 365 Business Central, you can unapply customer ledger entries by creating an offsetting entry. This also works with ledger entries that are only partially applied - i.e. also with ledger entries that are still marked as “Open”. We explain how this works.

Unapply Entries

To unapply a customer ledger entry, first open the appropriate customer. Then click on “Customer -> Ledger Entries” or “Related -> History -> Other -> Ledger Entries”.

In the overview, you can now select the relevant ledger entries that you want to unapply. Please note that ledger entries can also be unapplied if the “Open” check mark is set. These are ledger entries for which applying has only been partially carried out.

Select the function “Unapply Entries” for your corresponding entry. You can access this either via “Actions -> Functions -> Other -> Unapply Entries” or in the line itself, via “Unapply Entries”.

It is important to note that only the ledger entry is unapplied and not the corresponding payment entry, which means that there is no cancellation of the corresponding incoming payment.