Fully integrated
Business Central: Unapply Customer
Ledger Entries
Ledger
In Microsoft’s ERP solution Dynamics 365 Business Central, you can unapply customer ledger entries by creating an offsetting entry. This also works with ledger entries that are only partially applied - i.e. also with ledger entries that are still marked as āOpenā. We explain how this works.
Unapply Entries
To unapply a customer ledger entry, first open the appropriate customer. Then click on āCustomer -> Ledger Entriesā or āRelated -> History -> Other -> Ledger Entriesā.
In the overview, you can now select the relevant ledger entries that you want to unapply. Please note that ledger entries can also be unapplied if the āOpenā check mark is set. These are ledger entries for which applying has only been partially carried out.
Select the function āUnapply Entriesā for your corresponding entry. You can access this either via āActions -> Functions -> Other -> Unapply Entriesā or in the line itself, via āUnapply Entriesā.
It is important to note that only the ledger entry is unapplied and not the corresponding payment entry, which means that there is no cancellation of the corresponding incoming payment.