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Useful Tips and Tricks for Users Accompany ERP Processes
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Workflows

The workflow module and the strong integration of Power Automate in Dynamics 365 Business Central are used to automate and control business processes. You can create customized workflows to simplify recurring tasks, approval processes and other processes.


Workflows in Dynamics 365 Business Central: important Functions and Features

Both the workflow module in Business Central and the strong integration of Power Automate  allow you to automate business processes and link work steps together that are executed by different users. You can create workflow rules that trigger specific actions or approvals based on defined conditions and events.

Workflows can be used to automatically assign tasks to specific people or departments. For example, you can use approval workflows to assign quotes, invoices or requests to the appropriate people for approval. Another typical workflow example from practice could be that the credit limit of a specific customer must not exceed a certain value.

Microsoft provides so-called workflow templates. Many useful workflow cases are already predefined there. If these are not sufficient for you, you can also define your own workflows. However, this usually requires in-depth programming knowledge.

Workflow Templates

With workflow rules, you can set up data validations to ensure that certain conditions are met before a process moves forward. In the event of data inconsistencies or errors, workflow rules support by automatically sending notifications or triggering certain actions to resolve them.

The Workflow module in Business Central, as well as Power Automate’s strong integration, allows you to track and report on the status of workflows, track the progress of tasks, view runtime statistics and generate reports to analyze process efficiency and make improvements where necessary.

Your Benefits 💪

More efficient Collaboration

When you use automation in the form of workflows, you reduce the manual effort. This saves time and results in fewer errors.

Simple Application in Business Practice

You can easily create workflows with simple “if-then” conditions. In addition, a number of templates are already available to you. The workflow module in Business Central and Power Automate are therefore suitable for all users - not just for developers with advanced knowledge.

Transparent Working Environment and clear Responsibilities

Every step of the workflow is documented and tracked so that all employees involved can view the status of a process. This creates a transparent working environment in which potential bottlenecks or delays can be identified. In addition, responsibilities and accountabilities are clearly defined, ensuring structured work.

High Level of Convenience thanks to Seamless Integration

You can define, manage and execute workflows directly in the Business Central system, without having to install or implement additional software. This ensures a high level of convenience.


Note: If the workflow events or responses you require cannot be mapped with the standard Business Central, it is a good idea to set up workflows with Power Automate. Just like the workflow module in Business Central, Power Automate is easy to use and does not require extensive programming knowledge. We would also be happy to advise you on this.