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Microsoft's Partner Ecosystem: Why you're in
a Great Position

Microsoft scores across the board when it comes to partner orientation. Whether it’s sales, implementation or support for its Dynamics 365 business products - the software giant from Redmond relies on its extensive global partner network.

A New ERP Solution at last: Success is Inevitable, right?

You will no doubt remember very clearly: before you finally decided to implement a new ERP or CRM system, a good few weeks - if not months - passed. And that is completely normal and also sensible, because such a far-reaching decision should always be carefully considered. And whether the whole thing will be crowned with success in the end is not yet clear. After all, there are a whole series of sticking points and it’s not enough to choose a reasonably popular solution that you’ve heard about somewhere. No, of course the software solution must be the best possible fit for your company and your business processes. In addition, software skills, a lot of intuition and the courage to change are required when switching to the new solution.

Sales Channels, as Individual as your Dynamics 365 Solution

When it comes to selling ERP or CRM solutions, there has long been not just one way on the market. There are those vendors who sell the solutions directly to end customers. Without an intermediary. And then there are the vendors who work with implementation partners - in other words, who sell their solutions indirectly. Some vendors are only active in their own country, others pursue activities all over the world. Some have a monopoly on the adaptation of their solutions. And still others allow their partners to extend and improve the solutions at will. Good to know. But let’s come to the all-important question: what do you as a customer gain from our partner network?

Four Unbeatable Advantages: how you benefit from Microsoft’s “Partner Ecosystem”

  1. Even on the other side of the world - you’re never alone if you have a problem.

    Microsoft can proudly claim to have a portfolio of thousands of Dynamics 365 Value Added Resellers (VAR) and implementation partners all over the world. This primarily benefits you as a customer. Even on the other side of the world, you are never on your own and can always count on rapid support in tricky situations. This will almost certainly save you a few sleepless nights. Whether during implementation or support: A malfunction of a single component does not mean that you have to deal with the failure of the entire system.

  2. International rollouts? No problem!

    International system rollouts are often a headache for our customers, but don’t worry! This is where Microsoft partners from other countries or regions can help. They know all the details of the localized software versions, speak the local language, are familiar with cultural specifics and live in the same time zone. All aspects that will contribute to the quality of your implementation.

  3. Customized solutions without a lot of fuss

    Have you ever heard of Independent Software Vendors (ISV)? These are partners who build solutions based on Dynamics 365. They help resellers to complete their offering with specific functionalities and relevant knowledge for certain vertical markets. The advantage is that your reseller does not have to reinvent the wheel and can use their capacities for the things that are really important to their customers.

  4. Continuously new impulses: How to stay up to date

    The Microsoft platform is already versatile and extensive and it continues to grow. The partner ecosystem consists of hundreds of thousands of partners - each of them with their entirely unique specializations. It pays to think outside the box: if you collaborate with one of the many other partners in this ecosystem in addition to your chosen ERP or CRM partner from time to time, you can learn a lot - without any loss of quality.

Before making the Final Decision: weigh up exactly which Partner is right for you

Microsoft partners are definitely not in short supply. So far so good. But before you decide on a solution, you should take a very close look at how your Microsoft partner works and consider what this can mean for your project success in the short and long term. Not every partner is a good fit for your company, your processes and goals. Because as the saying goes: there is a lid for every pot. Locally and internationally. Today and in the future.