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Prosci®

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The 6 Main Reasons for the Failure of your ERP Implementation How to ensure
your Success with
the Prosci® Methodology

When is an ERP implementation officially a failure? According to PROSCI, the world’s leading company for change management strategies, failure means not achieving your goals, not paying attention to something or not being able to work properly. In modern ERP projects, the human factor is becoming increasingly decisive for success and failure. This means that the project requires a functioning change management system, which plays a major role in ensuring understanding and acceptance within the team. What are the six main reasons for the failure of ERP projects regarding the organizational change process?

About the Failure of Change Projects: six common Reasons

  1. Inadequate Project Definition

    Every project has to start with the question of “why”. Sometimes this aspect takes a lot of time - but it’s worth the effort! Think about the answers to the following questions: why are you implementing a new ERP system? Why are you doing it now? What happens if you don’t? You should get absolute clarity on these questions.

  2. Lack of Leadership

    ERP implementations are still often seen as pure IT projects and as a result they are delegated to the IT department. But that’s not right! Today’s ERP projects are projects that affect the entire company. For project success you need strong sponsorship in the company management. This person must be proactive and visible and communicate well.

  3. Ineffective Communication

    Communication is the key to successful change management. The main difference between communication in the context of a technical project and communication in the context of change management is that you must first identify a target group before you formulate your message. Organizational change is the sum of the individual decisions of individual team members to embrace, accept and use change. Or not.

  4. Lack of Innovation Culture

    If there is no culture of innovation in your company, it will be difficult to reap the benefits of advances in digitalization. “We’ve always done it this way” is a complete brake on any innovation. This is where the exemplary behavior of your managers is crucial!

  5. Lack of Employee Participation

    If your employees are not truly involved in your change process, it will be difficult to reap the benefits of digitalization advances. This is actually the sticking point for any project of this kind. If the end users don’t understand the purpose of your project and don’t accept the new system, the intended business optimization simply won’t happen. There’s no getting around that.

  6. Solutions to the wrong Problem

    Sometimes companies think they are working to solve a problem. Only at some point it turns out that they’re tackling the wrong problem. What problem are the people in your company reporting? What do they really need a solution for? And what benefits can you expect when this problem is solved?

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Inadequate change management can cause your project to fail. Do you know the six main reasons?

Successful Change Initiatives with the Prosci® Methodology

If you are aiming for real project success, you must prepare yourself, your team and your entire management thoroughly for these aspects - preferably before you start with the selection of software solutions. You should never consider your ERP decision as a pure IT project!

With the help of Prosci®, you can effectively implement a major change such as your ERP implementation or digital transformation. The recognized methodology offers you a structured approach and promotes a complete understanding of the change process - with the employees always at the center. By using Prosci®, you can make your change initiatives much more successful and increase your competitiveness.