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Microsoft Teams

Header quotes Modern Collaboration within the Company Header quotes

Integration of Dynamics 365 and Teams Hybrid Work becomes
(even) more Efficient

Does it make sense to let your employees work from home? Should you require them to come into the office every day? Or is a hybrid working model the best solution? Regardless of your decision, you need a better connection between your business applications and your collaboration tool. Microsoft is one of the very few suppliers that offers successful solutions in both areas…

Teamwork: Multiple Applications and Communication Platforms?

If you want to close lucrative deals and satisfy your customers, a good team is essential. Sales teams may need to collaborate with colleagues from marketing and/or technical experts. Or they may need to work with the finance team to verify that customer payment details are correct. Support staff may also need to collaborate with internal and external experts, e.g., on technology issues, to resolve problems.

In both scenarios, those involved may have to navigate multiple applications and communication platforms. Or they may need to contact multiple teams through different channels to gather information and hold discussions. All of this can significantly slow down the workflow.

Integration of Teams in Dynamics 365: Seamless Collaboration and Increased Productivity

By embedding Microsoft Teams in Dynamics 365, Microsoft enables seamless collaboration and increases productivity in all scenarios. Dynamics 365 users can take advantage of all the extensive features that Teams offers in chat. From tagging people, creating conversation threads, and sharing files to using emojis and GIFs when sending, editing, or deleting messages.

Integration between Dynamics 365 and Teams - Three Key Benefits

  1. Easy collaboration. Using Teams chat or channels, you can invite anyone in your organization to access and contribute to Dynamics 365 records.

  2. Increased productivity. With Teams, you can organize meetings, write messages, make calls, and collaborate with the entire company.

  3. Integration of experiences. You can improve your target audience’s engagement during and after calls on multiple channels with interesting content and recommendations.

Dynamics 365: accelerate your Workflow and integrate Efficient Solutions

Dynamics 365 combines ERP and CRM functions in a cloud environment based on a modular system. Thanks to the integration of Microsoft Teams into Dynamics 365, you can invite your employees to access all desired data records in Dynamics 365 via the Teams workflow at no additional cost. This means you can speed up your workflow and integrate efficient solutions.

If your company already uses Microsoft Teams for collaboration but you don’t yet work with Dynamics 365, it makes sense to consider whether you want to replace your current business application.

This will benefit both you and your employees through the integration between Dynamics 365 and Teams. In addition, this combination simplifies any existing work constellation and ensures uncomplicated collaboration in hybrid work environments.

Hybrid Working
Does your company also work with Microsoft Teams?