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Microsoft Dynamics 365 Get rid of your Patchwork
Solution once and for all
Solution
A common problem: companies use different software solutions that are poorly integrated and also have different user interfaces. This makes it a permanent challenge for your end users to complete their daily tasks. It also makes it almost impossible for them to truly satisfy their customers. Microsoft’s successful Dynamics 365 platform offers a solution to these problems.
Patchwork of Software Solutions - per Department, Business Unit and/or Subsidiary
Small companies use on average 14.3 different software solutions to store their customers’ data. Medium-sized companies use many times more. And larger companies often don’t even have an idea of how many different solutions they use.
Many companies work with different solutions per department, business unit and/or subsidiary. Although there were many good reasons for introducing these solutions in the near past, you will soon realize that this large variety of software systems makes it very difficult to increase internal efficiency. In order for this patchwork of solutions to work, considerable parts of the IT budget have to be used. Not to mention the problems you face if you want to become a company that puts its customers at the center.
Problems arising with an IT Patchwork
The resulting information silos have unavoidable consequences: data is entered repeatedly, there are multiple versions of the truth and delayed decisions - based on incomplete, outdated and sometimes even misleading information. If you still have such an IT architecture, this will worsen your competitive position, lead to decreasing loyalty among customers and employees and affect your financial results.
What options do you have if you currently have such an IT landscape? Replacing individual parts of your patchwork with other similar parts will certainly bring modernization. But it will not solve the fundamental problems. Because even a modernized patchwork still remains a patchwork.
Microsoft’s Platform Approach: Integration of all individual Products, familiar Office Environment and Step-by-step Implementation
A few years ago, Microsoft made the strategic decision to integrate all of its individual products such as ERP, CRM, Office and BI tools into one platform approach - in order to eliminate the aforementioned problems. This has greatly improved integration between the applications, introduced a more common user interface and allows the ERP and CRM business applications to be used without leaving the familiar Office environment.
The platform approach also allows you to implement the different solutions and modules step by step at your own pace on this modernization journey. The Microsoft platform can serve as a kind of “guiding star”. Each time you replace a single element in your patchwork, you can take another step towards completing the platform. And fewer and fewer stand-alone or loosely linked isolated solutions remain. Would you like to find out more about how Microsoft Dynamics 365 can help you get rid of your current patchwork? Please get in touch with us!
